naayoon
Guest
May 27, 2025
11:50 PM
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Air France is committed to ensuring that every passenger enjoys a safe, comfortable, and stress-free travel experience. Through its dedicated Air France Wheelchair Assistance service, the airline provides specialized support for travelers with reduced mobility, temporary injuries, or disabilities. The wheelchair assistance service can be requested during the initial flight booking or added later by contacting Air France’s customer service or using the airline’s online “Manage Booking” tool. To ensure smooth arrangements, passengers are encouraged to request assistance at least 48 hours before departure. At the airport, Air France offers full support, starting with ticketing and check-in assistance at dedicated counters. Trained agents assist with baggage handling, guide passengers through security checkpoints, and accompany them to their departure gate. Travelers using the service receive priority boarding, and special aisle wheelchairs are available for easy movement within the aircraft cabin. Onboard, Air France’s crew is trained to provide respectful, attentive support for passengers requiring mobility assistance. Upon landing, the airline continues to provide arrival support, including help with deplaning, baggage retrieval, and transfers to connecting flights or airport exits. Passengers traveling with mobility equipment—such as manual or electric wheelchairs, scooters, canes, or walkers—can check these items in free of charge. The airline takes special care to ensure that assistive devices are handled properly and returned in good condition. With a reputation for excellent customer support and a strong commitment to accessibility, Wheelchair Assistance ensures that all passengers—regardless of their mobility needs—can travel with dignity, independence, and peace of mind. Whether traveling for business or pleasure, Air France is a trusted partner in accessible air travel.
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