naayoon
Guest
May 28, 2025
10:08 PM
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Aer Lingus is dedicated to ensuring that all passengers, including those with limited mobility, can travel safely and comfortably. Through its thoughtfully designed Aer Lingus Wheelchair Assistance program, the airline provides dependable support from check-in to arrival, ensuring that every traveler experiences a smooth and dignified journey. Passengers who require mobility assistance are encouraged to request the service when booking their flight or by contacting the Aer Lingus Special Assistance team at least 48 hours in advance. This allows the airline to make the necessary arrangements and provide personalized care based on each traveler’s needs. At the airport, Aer Lingus staff assist with the check-in process, including ticketing and baggage handling. Passengers are guided through security and escorted to their departure gate. With priority boarding available, travelers using wheelchair assistance can board early, avoiding long lines and settling into their seats with ease. During the flight, Aer Lingus cabin crew are available to help with general needs, offering a respectful and comfortable in-flight experience. Mobility aids such as manual or electric wheelchairs are carefully stored in the aircraft’s hold and returned promptly upon arrival. After landing, assistance continues with deplaning, baggage retrieval, and navigation through the terminal, including connections or ground transportation. Aer Lingus offers responsive customer support through phone and online channels, ensuring passengers have access to help at any point. With Wheelchair Assistance, travelers can feel confident knowing they’ll receive attentive care and seamless support—every step of the way.
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