naayoon
Guest
May 31, 2025
12:47 AM
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Emirates Airlines is renowned for its exceptional service, and that commitment extends to travelers with mobility needs through its dedicated Emirates Wheelchair Assistance program. This service ensures that passengers requiring extra support experience a smooth, safe, and dignified journey from the moment they arrive at the airport until they reach their final destination. Wheelchair assistance can be easily requested during the booking process or by contacting Emirates at least 48 hours before your flight. Once you arrive at the airport, professionally trained staff are available to assist with ticketing, check-in, and security clearance, eliminating the stress of navigating a busy terminal alone. Baggage assistance is also included, with staff available to help manage checked and carry-on luggage. Mobility aids like wheelchairs and walkers are transported at no additional charge and are carefully handled to ensure they arrive in perfect condition. Emirates prioritizes returning these aids to passengers immediately upon landing. Emirates offers priority boarding for those using wheelchair assistance, giving them extra time to settle in and ensuring comfort during the boarding process. In-flight, cabin crew are attentive and trained to provide respectful, discreet assistance for any mobility-related needs throughout the journey. Upon arrival, Wheelchair Assistance continues with disembarkation, immigration navigation, baggage collection, and connection support if needed. The airline’s customer support team is available through multiple channels to answer questions and update service requests. Emirates ensures that every journey is inclusive, accessible, and comfortable—reaffirming its dedication to serving all passengers with care and excellence.
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