Guest
Guest
Jun 23, 2025
4:23 AM
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I'm really happy that I chose to visit the Oman Air London Office rather than make my reservation online while I was organizing my most recent trip to Bangkok. The staff was attentive, courteous, and very helpful from the moment I stepped in, making me feel fully at ease and welcomed. They calmly and thoroughly addressed all of my questions on baggage allowance, visa requirements for my stopover in Muscat, and seat preferences. What I appreciated most was how personal the service felt; they took the time to find the best flight options for my schedule, helped me choose a seat with extra legroom, and confirmed a special meal request—all in one visit. A few days later, I needed to adjust my return date due to an unexpected work change, and when I called the office, they handled the change efficiently and sent me an updated itinerary within an hour. On the day of departure, I felt fully prepared thanks to their clear instructions and travel tips, and the entire journey went smoothly. Check-in at Heathrow was simple, the flight was on time, and the cabin service exceeded my expectations. The layover in Muscat was exactly as they described—calm, easy to navigate, and well organized. The entire experience left me seriously impressed, not just with Oman Air as an airline but with the professionalism and care shown by their London office. In a world where travel often feels rushed or impersonal, this team reminded me of the value of true customer service. I’ll definitely fly with Oman Air again, and I highly recommend anyone flying from the UK to stop by their London office—you’ll get real guidance, reliable support, and peace of mind before you even board your flight.
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