naayoon
Guest
Jun 24, 2025
2:34 AM
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Air Senegal Wheelchair Assistance is designed to provide exceptional care and support to passengers with mobility challenges, ensuring a smooth and comfortable travel experience from start to finish. From the moment travelers book their tickets, they can request wheelchair assistance through Air Senegal’s user-friendly online platform or dedicated customer service team, which helps coordinate all necessary arrangements including special seating and mobility equipment. Upon arrival at the airport, passengers receive priority check-in service where staff expedite their processing and offer personalized guidance through security checkpoints to minimize wait times and stress. The assistance extends to baggage handling, with staff helping to transport, check-in, and load luggage so passengers can travel without the burden of carrying heavy bags. At the departure gate, wheelchair users are escorted with accessible transportation, ensuring timely and safe boarding, while real-time flight information is shared through multiple channels to keep passengers informed about any updates. During the flight, the cabin crew is fully trained and prepared to meet the specific needs of wheelchair passengers, providing attentive care and assistance to enhance comfort and safety throughout the journey. Upon landing, Air Senegal continues its dedicated service by helping passengers disembark smoothly and assisting with baggage retrieval. The airline also offers a responsive customer support system available via phone, email, and live chat to address any inquiries or special requirements before, during, and after travel. With Wheelchair Assistance, the airline demonstrates its commitment to accessibility and inclusion, ensuring that passengers with reduced mobility receive respectful, efficient, and comprehensive support, allowing them to travel with confidence, dignity, and ease.
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