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Jul 01, 2025
1:14 AM
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Another important aspect of What is Turkish Airlines Cancellation Policy? involves cancellations due to medical emergencies or the death of a passenger or an immediate family member. Turkish Airlines is known for its compassionate approach in such situations. If a traveler needs to cancel their flight due to a serious medical condition or hospitalization, the airline may waive cancellation fees upon submission of valid medical documentation. Similarly, in the unfortunate event of a death in the family, Turkish Airlines allows full or partial refunds if proper proof—such as a death certificate—is provided. These exceptions are handled on a case-by-case basis and must be processed through customer service rather than the website or app. For best results, passengers are advised to notify the airline as soon as possible and submit supporting documents through official email channels or directly at a Turkish Airlines ticket office. It's worth noting that even non-refundable tickets may qualify for refunds in these special cases, showcasing the airline's focus on empathy and customer care. However, the response time may vary depending on the complexity of the request and the volume of claims. Additionally, if part of a multi-passenger reservation is affected by such an emergency, Turkish Airlines may allow separate cancellation and refund for the affected traveler. This thoughtful policy ensures that customers facing personal crises are not burdened by rigid rules. While no one plans for emergencies, knowing that Turkish Airlines provides a humane and flexible cancellation policy in these situations offers significant peace of mind for travelers across the globe.
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