Guest
Guest
Jul 03, 2025
10:13 PM
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My recent visit to the Cape Air St Thomas Office was an unexpectedly pleasant experience that made my travel so much easier because I was dealing with a tight connection for my flight to San Juan and wasn’t sure if I could adjust my booking in time, but as soon as I walked into the office, I was greeted by a team of friendly and professional staff who immediately put me at ease by listening carefully to my concerns and quickly checking available options, and to my relief, they were able to rebook me on an earlier flight that perfectly matched my itinerary, saving me from a stressful layover, and what impressed me even more was how they went above and beyond by updating my seat preferences and ensuring my checked luggage would seamlessly transfer to my connecting flight, plus they also provided helpful advice about baggage allowances, excess fees, and even shared tips for a smoother security process at the airport, and since I was traveling with a child for the first time, I asked about family travel policies, and they kindly explained priority boarding procedures and assistance for parents with young kids, which instantly reassured me, and I couldn’t believe how efficiently everything was handled within such a short visit, leaving me with all my questions answered and my travel plans back on track, so it felt incredibly refreshing to receive such personal attention in an age where most airlines push customers to online platforms, and I walked out of the office feeling confident and grateful for their outstanding service, which is why I wouldn’t hesitate to recommend the Cape Air St. Thomas Office to anyone looking for reliable, face-to-face support that truly makes a difference in managing travel.
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