naayoon
Guest
Jul 08, 2025
11:37 PM
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Flydubai Wheelchair Assistance is a thoughtfully designed service that ensures passengers with reduced mobility experience a safe, smooth, and dignified journey from start to finish. Whether traveling alone or with a companion, passengers can request this service during the booking process, through the Flydubai website, contact center, or even at the airport—though it’s best to notify the airline at least 48 hours before departure to guarantee availability. Wheelchair Assistance includes comprehensive support beginning with ticketing, where staff help arrange suitable seating and accommodate any mobility-related needs.
At the airport, passengers receive priority check-in and are guided by trained personnel through all necessary procedures, including security, immigration, and customs. Baggage assistance is also part of the service, with staff helping to check in and collect luggage, reducing physical strain and stress. From check-in counters to boarding gates, continuous mobility support is provided using wheelchairs or electric buggies, depending on the airport facilities. During boarding and upon arrival, dedicated team members ensure safe and efficient transfers to and from the aircraft. Onboard, Flydubai provides accessible seating options and attentive cabin crew support, assisting with movement within the cabin, lavatory access, and general in-flight comfort.
Passengers are kept informed about their flight status via the Flydubai mobile app, website, and airport screens, with responsive customer support available to help with itinerary changes, delays, or special requests. Wheelchair Assistance reflects the airline’s strong commitment to accessibility and inclusive travel, ensuring that every passenger receives the care and attention they need. Ground and cabin crew involved in the service are specially trained to provide respectful, discreet, and compassionate assistance. With Wheelchair Assistance, passengers can expect a well-organized, respectful, and worry-free travel experience tailored to their individual needs.
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