Guest
Guest
Jul 09, 2025
11:42 PM
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What is KLM Cancellation Policy? is a structured framework where the core rules depend primarily on three key factors: the fare type purchased, the channel used for booking, and the timing of the cancellation request. Understanding these elements is essential for knowing your options.The most critical determinant is the fare class. KLM offers a range of fares, from highly restrictive Economy Light tickets to flexible World Business Class options. Non-refundable fares (like most Economy Light and Economy Standard) generally do not allow refunds or changes after purchase. Cancelling a non-refundable ticket typically means forfeiting its full value. Conversely, refundable fares (found in higher Economy tiers, Premium Comfort, and all Business Class) permit cancellation for a refund of the unused ticket value, though a cancellation fee may apply depending on the fare rules.Where you book matters immensely. If you purchased your ticket through a third party (travel agent, online travel agency like Expedia), you must cancel through that same channel. KLM cannot process cancellations or refunds for tickets booked elsewhere, and the third party's own policies will govern the terms. Always check these terms at the point of sale.A crucial protection for passengers booking directly with KLM is the 24-hour free cancellation window mandated by EU Regulation 261/2004. If you book a ticket directly with KLM (or any EU airline) and the booking is made at least 7 days before departure, you have the right to cancel it within 24 hours of making the booking without penalty and receive a full refund of the entire ticket price, including taxes and fees. This applies to all fare types, even non-refundable ones.
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