Guest
Guest
Jul 10, 2025
12:52 AM
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Air France Santiago Office offers a comprehensive range of passenger services, including ordering tickets, flight modifications, refunds, and Flying Blue loyalty support, through its office in Santiago, Chile. Situated in the city's business core, the office serves both individual and corporate travelers and is manned by bilingual representatives. Air France flies from Terminal 2 at Arturo Merino Benítez International Airport (SCL), providing self-service kiosks, priority boarding, check-in desks, and special assistance for customers with limited mobility or unaccompanied youngsters. Members of SkyTeam Elite Plus and Business Class have access to the SkyTeam Lounge. Additionally, the airline supports baggage services and pet travel. Air France guarantees a seamless travel experience for passengers in Santiago by combining efficiency and personal service.
Air France, the distinguished flag carrier of France and a dedicated member of the SkyTeam alliance, maintains a strong operational presence in Santiago, Chile. From its city office to its airport services at Arturo Merino Benítez Airport (SCL), Air France strives to deliver a seamless, high-quality travel experience to passengers flying between Santiago and Paris, as well as those connecting onwards within SkyTeam’s global network.
The journey for Air France passengers in Santiago often begins at the airline’s city ticketing office, located in the Vitacura district. Staffed by multilingual specialists fluent in Spanish, English, and French, this office is open Monday through Friday and offers comprehensive support spanning flight reservations, upgrades using miles or cash, fare changes, booking special meals, and assistance with visa requirements. It is particularly vital for those needing group travel arrangements or flexible ticketing due to last-minute changes. Clients can also cancel or refund tickets—depending on fare class—and resolve concerns such as seat assignments or loyalty benefits from the Flying Blue program. These personalized services are available during daytime hours, complemented by Air France’s global call center, ensuring passengers have access to assistance around the clock .
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