naayoon
Guest
Jul 11, 2025
10:08 PM
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Oman Air Wheelchair Assistance is a comprehensive service dedicated to supporting passengers with limited mobility, ensuring a safe, dignified, and comfortable travel experience. From the moment of booking, passengers can request assistance through the Oman Air website, customer service center, or authorized travel agents. At the airport, trained staff are available at the ticketing counter to provide personalized support, helping with travel documentation and answering any questions related to the journey. During check-in, passengers receive hands-on assistance with their boarding process, including seat selection and priority processing.
Baggage assistance is also included, with staff handling and tagging luggage to ensure a smooth transition from check-in to the aircraft. As part of the service, passengers are accompanied through security, to the gate, and during the boarding and deplaning process using appropriate mobility aids and equipment. Wheelchair Assistance extends beyond basic mobility support to include essential services such as ticketing, check-in, baggage handling, live flight information, and responsive customer support. The airline’s dedicated team ensures travelers are kept informed of any flight updates and are assisted throughout the airport journey, including during layovers or gate changes.
Upon arrival, passengers are met at the aircraft and guided through immigration, baggage claim, and onward to their transportation or the terminal exit. Oman Air also offers in-flight support such as accessible seating and trained cabin crew to assist with onboard needs. With a commitment to accessibility and customer care, Oman Air goes above and beyond to ensure that every passenger who requires wheelchair assistance receives the highest level of service at every stage of travel.
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