Guest
Guest
Jul 14, 2025
9:49 PM
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The best choice I made when organizing my trip was to stop by the Cape Air St Thomas Office. I decided to come into the office in person because I was having trouble figuring out some flight details online, and I'm really happy I did. All of my worries began to fade as soon as I entered because of the friendly greeting and welcoming atmosphere that the staff gave me. My elderly father was traveling with me, and I needed assistance setting up wheelchair assistance, understanding their baggage allowance for oversized items, and modifying my return date. The staff handled everything so patiently and professionally, taking the time to explain all my options and even suggesting a more convenient flight connection that I hadn’t considered. What impressed me most was how quickly they managed to resolve every issue without making me feel rushed. They also provided useful tips about navigating the airport on the day of travel, which made me feel so much more prepared. It was such a relief to speak with knowledgeable people face-to-face instead of spending hours on hold with a call center or navigating automated systems. I left the office feeling confident and completely satisfied with the service I received. For anyone flying with Cape Air, I highly recommend visiting their St Thomas office—it’s the kind of personalized support that makes a huge difference in the travel experience.
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