Guest
Guest
Jul 14, 2025
10:09 PM
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While Etihad Airlines Baggage Policy takes every precaution to ensure your baggage arrives safely at your destination, situations can arise where bags are delayed, damaged, or lost. Understanding the airline's liability policy is crucial for protecting your belongings. Etihad's liability for checked baggage is governed by international conventions, which limit their compensation for loss, damage, or delay. For international travel, this typically caps at approximately 1,288 Special Drawing Rights (SDRs), a figure that fluctuates with currency exchange rates. This amount is often significantly lower than the total value of expensive items like laptops, cameras, or jewelry. To safeguard your valuables, it is highly recommended to purchase comprehensive travel insurance that covers high-value electronics and personal effects. In the unfortunate event your bag does not arrive on your flight, report it immediately to an Etihad representative at the airport's baggage service office before leaving the arrivals area. You will be required to complete a Property Irregularity Report (PIR), which generates a unique reference number essential for tracking your bag. You can monitor your bag's status online using this reference number on Etihad's website or through their mobile app. For most delayed bags, Etihad will deliver them to your home or hotel address once they arrive, usually at no cost. If your baggage is damaged, report it within seven days and retain all original packing materials and receipts for any repairs. If your bag is confirmed lost and not located within 21 days, you can file a claim for compensation. Always keep your baggage tags, boarding passes, and the PIR reference number until the issue is fully resolved. By acting promptly and following the correct procedures, you can effectively manage the process and work towards a satisfactory resolution.
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