naayoon
Guest
Jul 21, 2025
10:52 PM
|
Flydubai Wheelchair Assistance is dedicated to providing passengers with reduced mobility a smooth and comfortable travel experience. The service starts during the ticketing process, where travelers can easily request wheelchair assistance through Flydubai’s website, mobile app, or customer service. Early requests help ensure personalized arrangements are in place. At the airport, passengers benefit from priority check-in at special counters, where trained staff offer guidance through document verification, security screening, and immigration. This focused support helps reduce stress and waiting times.
The airline also provides comprehensive baggage assistance, helping passengers with regular luggage and handling mobility equipment such as wheelchairs or scooters free of charge. Passengers may use their own wheelchair up to the aircraft door, where an aisle wheelchair is available to assist boarding and disembarking. Priority boarding is part of the service, allowing passengers to settle in without rush. During the flight, Flydubai’s cabin crew is trained to assist passengers with mobility needs, ensuring safety and comfort throughout the journey. Although assistance onboard is limited to basic support, passengers requiring extensive help are advised to travel with a companion.
Up-to-date flight information is available through the Flydubai app, airport announcements, and gate monitors, helping passengers stay informed about any changes. Lastly, Flydubai offers dedicated customer support for wheelchair assistance inquiries, with knowledgeable agents ready to help with booking requests, policy explanations, and special accommodations. By prioritizing accessibility, respect, and professional care, Wheelchair Assistance ensures that passengers with mobility challenges enjoy a dignified, seamless, and worry-free journey from start to finish.
|
