Assistancespecial
Guest
Oct 21, 2025
9:31 PM
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If you're planning a trip with specific support needs, Garuda Indonesia Special Assistance ensures your comfort from start to finish. The process to request special assistance is straightforward and designed with passenger convenience in mind. Whether you require mobility aids, medical assistance, or support for visual or auditory impairments, Garuda Indonesia is ready to help. Start by informing the airline of your needs at least 48 to 72 hours before departure. This can be done via the airline’s website, through your travel agent, or by calling their dedicated service line. You’ll be asked to provide relevant details, such as medical documentation or equipment specifications if needed. Once approved, assistance begins the moment you arrive at the airport. Garuda Indonesia staff will greet you, help with check-in, assist through security, and provide boarding support. Onboard, staff are trained to provide attentive care, from explaining safety instructions clearly to helping with restroom access or meal adjustments. The goal of Special Assistance is to make flying inclusive and barrier-free. Regardless of your needs, you can rely on Garuda Indonesia to treat you with dignity, respect, and unmatched professionalism.
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