Guest
Guest
Nov 16, 2025
10:34 PM
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The Citilink Airlines Cancellation Policy is designed to give passengers flexibility while maintaining transparency about applicable rules and fees. Travelers can cancel their bookings online by logging into the Citilink website or using the mobile app, where the system displays cancellation eligibility and any associated charges. For travelers who prefer personal assistance, Citilink’s customer care team and airport ticket counters also provide support for processing cancellations or answering refund-related questions.Citilink offers a 24-hour free cancellation window, allowing passengers to cancel flights within 24 hours of purchasing the ticket, provided the departure is at least seven days away. This helps customers make quick decisions without worrying about immediate financial loss. Outside this window, cancellation fees depend on the fare type. Promo fares usually carry strict restrictions, while higher fare classes may allow partial refunds or rebooking credits.The airline’s no-show policy states that passengers who fail to check in or board their scheduled flight without prior notice may lose their ticket value completely. However, if the airline cancels or reschedules flights, customers may receive full refunds or alternative travel arrangements at no extra cost.By reviewing the Citilink Airlines Cancellation Policy beforehand, passengers can make informed decisions and ensure smoother travel planning.
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